Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
Generic

Mercy Njeri

Nairobi, Nairobi Province,30

Summary

Driven professional with a proven track record at M&M Eateries, excelling in customer service and transaction accuracy. Demonstrated patience and empathy at Gilgil Hills Academy, fostering a supportive learning environment. Skilled in cash handling and customer assistance, achieving a significant improvement in customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Administrator Cashier/Accountamt

Centrum Consultancies
Nairobi, Nairobi Province
01.2022 - Current

Administrative Duties:

  • Documentation: Maintain organized records and documentation.
  • Support Services: Provide administrative support, schedule meetings, and manage correspondence.
  • Inventory Management: Manage office supplies and inventory.

Accounting Duties:

  • Financial Recording: Maintain financial records including accounts payable and receivable.
  • Bank Reconciliation: Perform monthly bank reconciliations.
  • Financial Reporting: Prepare balance sheets, income statements, and cash flow statements.
  • Budget Management: Assist in budget preparation and monitoring.

Cashier Duties:

  • Transaction Processing: Process cash, credit, and electronic payments accurately.
  • Cash Handling: Manage and reconcile cash drawers.
  • Customer Service: Provide excellent service, addressing inquiries and resolving issues.
  • Receipt Management: Issue receipts and maintain transaction records.

Teacher

Gilgil Victory Academy
Nakuru, Nakuru District
01.2021 - 12.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

Education

Bachelor of Business Administration - Banking And Finance

Kenya Methodist University
Nairobi, Nairobi Province, Kenya
06.2026

Diploma in Banking And Finance -

Temple College
Nairobi, Nairobi Province, Kenya
03.2024

Certificate in Primary Teacher Education - Teaching

Aberdare Teachers Training College
Nyandarua, Nyandarua District, Kenya
09.2020

Computer Packages - Computer Packages

Aberdare Teachers Training College
Nyandarua, Nyandarua District, Kenya
07.2019

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Interests

Public speaking and relations, networking, reading and supporting Communities

References

Jathan Wambaki

Director (Gilgil Victory Academy)

Email: jathanwambaki@gmail.com

0721412236

Ester Eregi

Principal Aberdare College

Email: estereregi@gmail.com

0719453380

Timeline

Administrator Cashier/Accountamt

Centrum Consultancies
01.2022 - Current

Teacher

Gilgil Victory Academy
01.2021 - 12.2022

Bachelor of Business Administration - Banking And Finance

Kenya Methodist University

Diploma in Banking And Finance -

Temple College

Certificate in Primary Teacher Education - Teaching

Aberdare Teachers Training College

Computer Packages - Computer Packages

Aberdare Teachers Training College
Mercy Njeri